Policy & Addendum
Social Media Policy
Guidelines governing how TheraConnect uses social media and how our community may engage.
📋 Overview
At Fitnesshacksforlife.org, we know that online social platforms — including blogs, wikis, message boards, video and photo-sharing websites, and social networking services — are constantly transforming the way we interact. We also recognise the importance of the Internet in shaping the public view of our Company.
The Company is committed to supporting your right to interact responsibly and knowledgeably on the Internet through blogging and social media engagement. We want our members to share and learn from others to build a valuable online community.
The purpose of these guidelines is twofold: first, the Company aims to protect its interests, including the privacy of its employees and the confidentiality of its business purpose, plans, partners, users, and competitors. Second, these guidelines will help you make respectful and appropriate decisions about your work-related interactions online.
Your online activity is your business. However, any activity in or outside of work that affects your performance, the performance of others, or the Company’s business interests is a proper focus for this policy. You must always assume that your work-related social media activity is visible to the Company and to current and potential employees, clients, partners, prospects, and competitors. The Company reserves the right to direct its members to avoid certain subjects and to remove inappropriate comments and posts.
🗣️ Discussing FitnessHacksForLife Online
You are not authorised to speak on behalf of the Company without express permission from the Director. If you do have permission to discuss the Company and / or its current and potential business activities, employees, partners, clients, or competitors, please follow these guidelines:
Include your name, and when appropriate, state your role or title within the Company.
Use a disclaimer that “the views you express on the particular website are yours alone and do not represent the views of the Company.”
Support any statements made online with factual evidence.
Also, let your Manager know about the content you plan to publish. Your Manager may want to visit the website to understand your point of view.
🔒 Confidential & Proprietary Information
You may not share information that is confidential and proprietary about the Company. This includes, but is not limited to: Company strategy, information about trademarks, upcoming product releases, sales, finances, number of products sold, number of employees, and any other information that has not been publicly released.
The list above is an example only and does not cover the full range of what the Company considers confidential and proprietary. If you have any questions about whether information has been publicly released, or any other concerns, please speak with your Manager before releasing information that could harm the Company, its current or potential business interests, employees, partners, or clients.
For additional proprietary information, please review the Employee Handbook and the contract you signed upon joining the Company.
The Company’s logo and trademarks may not be used without explicit written permission. This is to prevent the appearance that you speak for, or officially represent, the Company. It is fine to quote or retweet others, but you should not attempt to pass off someone else’s words, photography, or other information as your own. All copyright, privacy, and other laws that apply offline also apply online — always properly credit your sources.
👥 Ownership of Social Media Contacts
Any social media contacts — including “followers” or “friends” — acquired through accounts created on behalf of the Company (including, but not limited to, email addresses, blogs, X, Facebook, YouTube, or other social media networks) are the property of the Company.
👁️ Transparency & Disclosures
If you have permission to publicly share what a client, partner, or other organisation is doing — such as launching a new website or releasing a new product — you must disclose your relationship to the other party.
Do not discuss an organisation or product on social media in exchange for money. If you receive a product or service to review for free, you must disclose it in your post or review.
🤝 Respect & Privacy Rights
Use common sense and follow the rules of the social media platforms you engage with. Always speak respectfully about the Company, as well as our current and potential employees, clients, partners, and competitors. Ensure that your communications are knowledgeable, accurate, and professional — online interactions, despite disclaimers, can influence public perceptions of the Company.
Avoid posting content that could reflect negatively on the Company’s reputation or cause embarrassment, including references to drug or alcohol abuse, profanity, off-colour or sexual humour, and other inappropriate conduct. Do not use ethnic slurs, personal insults, obscenity, or engage in behaviour that would be unacceptable in the workplace. Be mindful when discussing topics that may be considered objectionable or inflammatory.
Respect and protect the privacy rights of our employees, members, and partners. Do not share internal Company information or personal details about colleagues without explicit permission. Employees must ensure that their social media activity aligns with the Employee Handbook and complies with all applicable laws, including those governing defamation, discrimination, harassment, copyright, and fair use.
📰 Media Inquiries
Media inquiries regarding our Company, current and potential products, employees, partners, clients, and competitors should be referred to the Legal Department. This does not include your personal opinions, writing, or interviews on topics other than those listed above.
📢 How We Use Social Media
This notice has been written to explain how our websites use social media platforms. We use our social media accounts as an alternative method of sharing the content posted on our website. By following our social media accounts — by “following,” “liking,” or “subscribing” — you can expect to see information that we share, as well as announcements, subject to the terms of use of those social media providers.
🔗 Third-Party Responsibility
Because the servers of social media platforms are managed by a third party, our social media accounts are subject to downtime that may be out of our control. As such, we accept no responsibility for third-party platforms.
Our social media accounts may post or display links or ads for websites that are not under our control. These links are provided solely for the convenience of users. FitnessHacksForLife.org and Thera Connect are not responsible for the information found through these links or ads, nor do we endorse the sites or their content, unless otherwise specified.
Our social media accounts are not hosted by fitnesshacksforlife.org or Thera Connect and represent only our presence on third-party service providers.
👍 Endorsements & Sharing
If our social media accounts “follow,” “favourite,” or “subscribe” to another social media account, channel, page, or site, it does not imply that we endorse it. Similarly, if we share, re-tweet, repost, or link to content from another user, it does not imply that we endorse that user.
💬 Comment Guidelines
We welcome your comments on our social media content. We expect conversations to be respectful. You are responsible for everything that you submit, and all posted comments are in the public domain. Please keep your submissions relevant.
We may edit or remove any comments that:
- Are racist, hateful, sexist, homophobic, slanderous, insulting, or life-threatening.
- Make serious, unproven, unsupported, or inaccurate accusations against individuals or organisations.
- Are abusive, aggressive, coarse, explicit, vulgar, violent, obscene, or pornographic.
- Make personal attacks and / or are defamatory.
- Encourage illegal activity.
- Are solicitations, advertisements, or endorsements of any financial, commercial, or non-governmental agency.
- Are announcements from labour or political organisations.
- Are not sent by the actual author.
- Aim to cause nuisance to the page administrator or other users (e.g. spam).
- Are not relevant to the discussion or are unintelligible.
📝 A Few Other Important Notes
Replies: We review comments daily but don’t generally reply to them. We engage in conversations only when appropriate.
Your responsibility: You participate at your own risk, taking personal responsibility for your comments, your username, and any information provided.
Privacy: To protect your own privacy and the privacy of others, please do not include personal information (e.g. phone numbers or email addresses) in the body of your comment.